Terms of use
The ground rules for the guides, the calculator and quote requests, in plain English.
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Who these terms are with
Operator details are published here before this site launches.
Figures are estimates
Prices and rebate amounts on this site come from published sources and show the date we last verified them. They can be out of date by the time you read them, and they're not a quote. The written quote from your installer is the price that counts.
Rebate eligibility
Each program sets its own rules and can change or close without notice. Check your eligibility with the program before you buy. We're not part of any rebate program and can't approve or guarantee a rebate.
Quote requests and introductions
When quote requests are open and you send one, we pass it to licensed plumbing businesses only if you agree. Those businesses may pay us a fee for the introduction. We never charge you, and you don't have to accept any quote. Any job you agree is a contract between you and that business, not with us.
Not advice
Nothing on this site is financial, legal or plumbing advice. Hot water, gas and electrical work has to be done by appropriately licensed tradespeople.
Your consumer rights
Nothing in these terms limits any right you have under the Australian Consumer Law that can't lawfully be excluded. Where the law allows, we're not liable for losses caused by relying on figures that have changed since we checked them, by a third-party website, or by work a business does for you. Where our liability can be limited but not excluded, it's limited to supplying the relevant information again.
Links to other websites
We link to government, regulator and industry pages so you can check our figures. We don't control those sites and aren't responsible for their content or availability.
Our content
The text, calculator, charts and diagrams on this site are ours. You're welcome to link to any page or quote a short passage with a link back. Please don't copy whole pages or republish the figures as your own.
Changes
We may update these terms. The version on this page when you use the site applies, and the date below shows the last change.
Governing law
These terms are governed by the laws of the Australian state or territory named in the operator details above, once published.
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